Insurance Account Representative - State Farm Agent Team Member
Full Time • Ithaca, NY
Responsive recruiter
Replies within 24 hours
Benefits:
- 401(k) matching
- Bonus based on performance
- Competitive salary
- Opportunity for advancement
- Paid time off
- Training & development
Account Representative – Service & Sales Focus
The Romo Agency – State Farm Insurance
The Romo Agency – State Farm Insurance
Serve customers. Sell solutions. Build your career.
The Romo Agency is seeking a motivated and customer-focused Account Representative who understands that exceptional service and strong sales go hand in hand. In this role, every customer interaction is an opportunity to build relationships, identify needs, and provide coverage solutions that make a lasting difference.
This is a fully licensed position (Property & Casualty and Life & Health). If you are not yet licensed, we provide full support to help you obtain the required licenses.
What You’ll Do
- Respond to customer inquiries and provide prompt, professional service.
- Manage policy changes, renewals, and billing questions.
- Conduct policy reviews to identify opportunities for additional coverage.
- Educate clients on available insurance options and tailor solutions to meet their needs.
- Maintain accurate records of customer interactions and follow-up actions.
What You Bring
- Strong communication and relationship-building skills.
- A service-oriented approach with confidence in discussing products and coverage.
- Organizational skills and attention to detail in a fast-paced environment.
- Prior experience in insurance, customer service, or sales preferred.
- Licensed in Property & Casualty and Life & Health, or willingness to obtain with agency support.
Why Join The Romo Agency
- Competitive pay structure with performance-based bonuses.
- Licensing support and paid training provided.
- Clear career advancement opportunities within a successful agency.
- Supportive, team-oriented culture that values growth and collaboration.
- Opportunity to make a meaningful impact helping customers protect what matters most.
If you’re driven to provide outstanding service while growing your income through sales success, apply today to join The Romo Agency.
Compensation: $50,000.00 - $70,000.00 per year
Do you want a career and not just a job?
This busy insurance and financial services office has a passion to make a difference in the lives of others and better the community. We are a growing agency with big dreams and lots of potential. We attribute our success to having a fun, energetic environment that is an enjoyable place to work. Our well-trained team uses state of the art technology to achieve outstanding results. If you want to make an impact, see immediate success, we could be the place for you! If you're willing to work hard and you expect to get results from yourself and those around you, we want to meet you and talk about the opportunity we have for you. If you believe in having fun in a stable working environment and have a willingness to learn, we should meet to discuss our career opportunity.
About Our Agency
- Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
- We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Retirement Planning, Business Insurance, and Renters Insurance.
- Our office is located in Downtown Ithaca, NY.
- Additional languages spoken: Spanish
If you want a career, not a job, then we encourage you to apply.
State Farm agents are independent contractors who hire their own employees. State Farm agents’ employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.
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Make a difference in your community every day
Gain confidence and grow your career
Earn benefits and rewards that are second to none